Welcome to WALKWAVE. By accessing our website, placing an order, or using our services, you agree to the following Terms & Conditions.
General
This website is operated by WALKWAVE SDN BHD. We may update, modify, or discontinue parts of the website, products, prices, or services at any time without prior notice.
You agree to use this website only for lawful purposes and not in any way that may damage, disrupt, or interfere with the website or other users.
Products
We aim to display product descriptions, colours, images, sizing, and other details as accurately as possible.
However, actual colours may vary slightly depending on your screen or device settings. Product measurements and sizing may also vary slightly between styles.
All products are subject to availability.
Orders
Placing an order does not guarantee acceptance. We reserve the right to reject or cancel an order if there is a stock issue, pricing error, payment problem, suspected fraud, or other reasonable concern.
An order is considered confirmed once payment has been successfully received and the order has been accepted for processing.
Please ensure that all information provided during checkout is accurate and complete.
Pricing & Payment
All prices shown on our website are in the currency stated at checkout.
Prices may change from time to time without prior notice. The price charged will be the price displayed at the time your order is confirmed, unless there is an obvious pricing or system error.
Payment must be completed using the payment methods available on our website.
Shipping
Shipping times are estimates and may vary depending on location, courier performance, public holidays, weather conditions, or other circumstances beyond our control.
Customers are responsible for providing a complete and accurate delivery address.
For more information, please refer to our Shipping Policy.
Cancellations, Returns & Refunds
Cancellation requests should be submitted as soon as possible after an order is placed.
Once an order has been processed or shipped, cancellation may no longer be possible.
Any return, exchange, or refund request will be handled according to the applicable policy published on our website.
Promotions & Discount Codes
Promotions, vouchers, and discount codes may be subject to specific terms, validity periods, minimum spending requirements, or product exclusions.
Unless otherwise stated, promotional offers cannot be exchanged for cash or combined with other promotions.
We reserve the right to modify or end promotions where necessary.
Intellectual Property
All content on this website, including logos, branding, product images, graphics, text, designs, and other materials, belongs to WALKWAVE or its respective content owners.
You may not copy, reproduce, distribute, modify, or use our content for commercial purposes without prior written permission.
Website Availability
We aim to keep our website available and functioning properly, but we cannot guarantee uninterrupted or error-free access at all times.
Temporary interruptions may occur due to maintenance, technical issues, system updates, or circumstances beyond our control.
Limitation of Liability
To the extent permitted by applicable law, WALKWAVE will not be liable for indirect, incidental, or consequential losses arising from the use of our website, products, or services.
Nothing in these Terms & Conditions is intended to exclude any rights or protections that cannot legally be excluded under applicable Malaysian law.
Privacy
Personal information provided through our website will be handled in accordance with our Privacy Policy.
By using our website, you acknowledge that you have read and understood how your personal information may be collected and used.
Governing Law
These Terms & Conditions are governed by the laws of Malaysia.
Any disputes arising in connection with the use of this website, our products, or services will be subject to the applicable laws and jurisdiction of Malaysia.
Contact
If you have any questions regarding these Terms & Conditions, please contact:
WALKWAVE SDN BHD
Company Registration No.: 202601025962 (1688058-H)
47, Gat Jalan Prangin, 10300 George Town, Pulau Pinang, Malaysia.
walkwave@outlook.com